Let's Get You Onboarded
Your business mobile service is ready. Follow the steps below to transfer your number and get connected.
Save your voicemails before porting
Your existing voicemails will not carry over during the number transfer. If there's anything important saved, make a note of it before you begin.
Transferring Your Number
The activation process is handled via SMS. Follow the steps below to transfer your existing number to PCONNECT.
Send ‘ready’ via SMS
Open a new text message and send the word ready to 0480 06 1234
Confirm your SIM IMEI
You'll receive a reply asking you to confirm the last 5 digits of your SIM card IMEI number. The IMEI is a 13-digit code printed on your physical SIM card.
If you're receiving an eSIM, the message will ask you to confirm the email address configured to receive your eSIM QR code.
Number transfer begins
Once your IMEI is verified, we'll kick off the number transfer. You'll receive a confirmation SMS. The transfer usually takes 15–30 minutes to complete.
Insert your new SIM
When your old SIM loses signal, that's your cue — pop in your new PCONNECT SIM and you're good to go.
Keep your old SIM in until you lose coverage
If there's an issue with the number port process, you'll receive an SMS to let you know. It's important to keep your old SIM in your phone until it loses coverage and switches to SOS mode — that's when you know the transfer is complete and it's safe to swap.
Voicemail
Important: Your existing voicemails will not carry over during the transfer. If there's anything important saved, make a note of it before the port completes.
After the transfer, you can set up and manage your new voicemail by dialling 101 from your handset.
Using an eSIM?
Keep an eye on your inbox — you'll receive an email with a QR code to set up your eSIM. Make sure to open it on a different device so you can scan the code with your phone.
View eSIM Setup GuideNeed help during activation?
If you run into any issues during the transfer, get in touch.